Selecting a Contractor
- Emergency Service - The Hayter Group provides 24 hour emergency service exclusively for our clients.
- Licensed Technicians - The Hayter Group technicians are factory trained and licensed in a long list of trades including; plumbing, electrical, refrigeration, pipe fitting and HVAC.
- In-Stock Inventory - The Hayter Group carries a large inventory of new equipment and service parts at our Alvinston warehouse. We try our best to get your problem solved as quickly as possible.
- Experience - We've been in business since 1952. It's very unlikely that you have a problem that we have not seen before.
- Testimonials - Many of our customers have been kind enough to provide testimonials and recommend us to their friends.
- Industry Leading Suppliers - Our suppliers want to maintain their reputation and will not deal with 'fly by night' operators. We are proud to represent quality suppliers like; WaterFurnace, Napoleon and Mitsubishi to name a few.
- Awards - We've been recognized several times including:
- Better Business Bureau - Integrity Award
- Lambton Chamber of Commerce - Large Business of the Year
- Canadian Association of Family Enterprises - Business of the Year Runner Up
- Green Energy - The Hayter Group has installed over 3,500 solar and geothermal systems across South-Western Ontario!
- Size - We are one of the largest dealers in Ontario for Napoleon furnaces and WaterFurnace geothermal equipment. We are large enough to service you, but small enough to value your business.
- Family Run - We treat people the way we'd like to be treated ourselves. If you are unhappy with the service you receive, you can contact Chad Hayter directly.
- No Call Centre - We answer the phone and let you talk to somebody that can help you directly.
- Experienced Office Staff - Our office service managers have real field experience.
- Maintenance Program - We'll make sure that you are on a maintenance program that will keep your equipment warranty valid and at the same time will extend the life of your equipment.
The Hayter Group Customer Policies: (click to download)
Policies | Guarantees