At The Hayer Group our number one goal is a happy customer. We value all testimonials and reviews from customers. We also love to pass testimonials on to our valued staff, to let them know they are doing a great job! If you’d like to e-mail us a testimonial, you can click here.
Did you know that you can now leave a review on Google? If you have dealt with our Cambridge location, you can click here for Google reviews. If you deal with our Alvinston office, you can click here.
Although we strive for perfection, we are not perfect, if you have any questions or concerns about our service please send a note to [email protected] or call (877) 429-8377, any issues that arise will be dealt with promptly.
MicroFIT Solar Install - April 2017
I just wanted to drop a quick line to express my gratitude to your organization. I recently had a 10kw solar system installed on my home as part of the microFIT program. From the initial consultation with Matt, who was able to answer all my questions throughout the entire process, he is a consummate professional. Carol took care of all the paperwork and was also available for whatever questions I had, and always added a cheerful "hope you're having a nice day" to her emails. To Tyler and the installers who took such pride and care in their workmanship, always cognizant of the job they are doing is a direct reflection of the Hayter Group. My installation was to say the least challenging, the installers had to deal with extremely steep steel roof, less than perfect weather, yet were able to not only complete the project but made it look great. We had an issue with Hydro One when we finally hooked into the grid, where they did not restore our power until 1 a.m. Tyler, stayed onsite until 7pm, on the phone with everyone one who could help, even after he left he kept in touch with us well into the evening on his own time as well as Matt and Chris who were also doing everything they could to try to expedite the process of getting our power restored up to 11pm. This problem was in no way the fault of Hayter Group, yet they went over and above what they had to do.
If solar is what you are looking for, search no further, These are the people you want!
Chris & Kerry McGuire
Excellent company to deal with - March 2017
Installing a heating system into your home is a significant cost which is why the product and the company you are dealing with is of paramount importance and warrants doing your research.
After my recent experience with the Hayter Group, I would recommend them without reservation. From the home visit to assess my needs (replacing old furnace for geothermal system) to the installation, rechecks and prompt attention to some start up problems, they were very pleasant and professional, prompt and reliable, prepared to answer all queries and provide options. They provided useful brochures for further information re the product and their services.
All the staff I met were friendly and considerate and I felt confident in their skills and knowledge. It was a pleasure doing business with the Hayter Group and it significantly reduces the stress of purchase/installation when you feel you are dealing with a good, reliable company with good business ethics and excellent track record.
Paul Garner – MD
The Hayter Group installed my rooftop solar system in the fall of 2011, I was one of the last to get the original rates. They were very helpful through the whole process, always available to answer questions by phone or e-mail. They completed or helped me complete all of the paperwork with my local Hydro company and also gave me the best price out of they 6 quotes that I received. Solar panels have been working great, no issues so far. 1st year, my income was 10K without having to lift a finger. Great service before, during and after installation, can’t ask for more than that. The Hayter Group is definitely the best choice for Solar in this area.
Joey Shah – Cambridge, ON
Thanks for the great service yesterday. Brad arrived in the afternoon, did a professional neat job and was gone in no time. I have already passed on the great service to a couple of my neighbours and will be glad to be a reference for you anytime if you ever need one.
Ross Columbus, London, ON
“When I called the office Friday at 4:30 Carrie handled my call and assured me you would have someone out to fix my leaking pipe on my boiler system. The technician (Chris) was prompt, professional and did a wonderful job fixing the leak, both these employees are a compliment to The Hayter Group, I appreciate the service”
Jim McGill – Corruna, ON
Special thanks to service agent Keith Quinn. His expertise and focus on service attitude is an asset to Hayter for sure! We hope he will be the person to service us again next year. Keith was courteous and careful and we THANK him for his service today!
Gretta T. – Blenheim, ON
John Hollingsworth – Sarnia, ON
We had The Hayter Group install a new furnace in September 2013. We were very pleased with the guys that came to install it. Also the girls at the office are very pleasant and always answered any questions or concerns. I have been recommending The Hayter Group to all my friends. We are very happy we made the call to The Hayter Group.
Randy Michelin – Brights Grove, ON
The guys just left. They did an incredible job on the installation….Very meticulous! We are so glad that we chose Hayter to resolve our hot water issues and for our long-term maintenance. As soon as I receive your invoice, I will mail out a check for the balance. Thanks again for everything!
Pam & Mitch – London, ON
Doug Brown – Chatham, ON
I would like to take this time to recommend the Hayters group without reservation. Hayters handled 2 solar projects for me and both went exceptionally well. Matt was responsive and patient, knowledgable and professional. Upon call in I was met with friendly helpful voices. In all a respectable reputable company.
Dave Ghobril – Sarnia, ON
Judy Sieffert – Glencoe, ON
I want to let you know about our customer experience with the recent install of our solar panels. First off we are the new “rock stars” in the neighborhood. We have had many questions by friends and neighbors and even people from other neighborhoods.
The process to obtain solar panels is unfortunately very long and very complex. Matt McLean has done an outstanding job from beginning to end, from answering our initial questions, to visiting our location to determine suitability, to providing a quote and on and on. Most of all, Matt and his team did a phenomenal job at stick handling our application through the quagmire of bureaucracy for the several months it took to get the final approval.
The install logistics were coordinated by Kim who had an iron clad grip on all logistics, from the weather forecasts, to meeting the crew who would do the work, and provided the daily updates until all was connected.
These guys made this easy and honestly, we would not have had the perseverance to complete it without them. Matt McLean deserves a raise!
I would be happy to be a reference to any and all who have questions / concerns about solar panel installation by Hayter.
H. Kelly, London ON
Steve & Aleesha Gray, Alvinston, ON
We recently hired the “Hayter Group” to install our new 10 K-watt solar system. We found the Hayter Group excellent and would recommend them to anyone interested in installing solar panels. From sales to installation they were there to answer any of our questions and concerns. We just sat back and watched them do all the work. I was amazed!!! I cannot imagine another company serving me better. I have done a lot of research and it is my opinion that solar is the way to go. I can not only justify it for the sake of the planet we live on, but also as a high return investment. “”WAY TO GO HAYTER”". You have surpassed my wildest expectations and I can say that this does not happen often anymore… It was our pleasure to do business with you and look forward to doing more in the future. If any questions, references or referrals needed please feel free to contact me via e-mail.
John Baker, Strathroy ON
Wanted to mention how much I believe that Solar power is our greatest untapped resource. We installed a Solar System almost two years ago and we have been pleasantly surprised on the amount of power it has generated which of course then translates into dollars. We were so happy with the installation that the Hayter Group did for us, we would love to tell you more if you are interested…please msg me!! Enjoy this day and we look forward to those sunny ones!
Cindy Simmons, Sarnia ON
Bridget Davis, Chatham-Kent, ON
The men did an excellent job installing our waterfurnace they really did.
Don Moore, Oil Springs
We really like Rene and would have him back in a second. We love your swift service and appreciate all you do for us!
I love it! I love everything. AC wonderful. Wonderful speaking to the lady at the office, someone with compassion and knowledge vs. the company the summer before jerking us around for months! Installation: polite. Very impressed!
Thank you for fixing my furnace! All toasty and warm again!
Krista Fisher – Watford, ON
Thanks again for a job well done. The men who installed our furnace were excellent.
John Vandevreede – London, ON
My wife and I would like to commend and thank your employees for their courtesy and professional workmanship on the installation of our new water furnace. Thank you.
Linda and John Yokom
We would like to thank you for your fantastic service in the installation of our new Central Air. We really appreciate that you stood behind your product and the quick installation of the new unit. Thanks again!
Chris and Dana Stevens
We are very pleased with our new heating/cooling system thus far. We found your staff and contractors to be very efficient and courteous. They were all very attentive to our needs and respectful to our property from start to finish. We have and will continue to recommend you to our family and friends. We wish you prosperity and success in the future. With Sincere Thanks,
Don & Deb Albrechtas – Appin, ON
Just to let you know that your help and good customer service is greatly appreciated. We wil surely recommend your company to our friends who might be interested in solar panels. Great job from start to finish!
Kathleen and Charlie Wisa
When we realized that we were in need of a new furnace, we were a little apprehensive to say the least. Where were we to start? What would we need? What is the best type of furnace available? And lastly, how were we to pay? Ron Wright tool care of all our worries. He even helped to arrange financing!
From the first visit to the last, Ron demonstrated nothing but professionalism. The work was completed in a timely fashion, the work area left neat and tidy. The quality of work is impeccable, and the crew was nothing less than respectful to us at all times.
I would highly recommend Hayter Plumbing and Heating to anyone looking for a professional and trustworthy contractor for all of their plumbing and heating needs.
Thanks again, Ron , Chad and crew! You guys were great!
Allan & Donna Locke – Strathroy, ON